The CAD Administrator is responsible for ensuring that all related design and development tools are functioning optimally. In this role, the CAD admin assesses, proposes, coordinates, and implements solutions to hardware and software issues, system modifications, system enhancements, and system replacements as per the organization's needs.


Many growing companies find the need for such a position when CAD users become overloaded and underserved. While vendors offer technical support for the software they sell, it may be more efficient to provide internal support, with any additional questions from users being handled between the CAD Admin and the vendor. The role generally covers a range of duties such as technical support, training, reseller liaison, software installation, writing best practice documents, defining drawing and model requirements, and administering the document change process.

• End user support: Take advantage of expert CAD system administrators who provide fast and knowledgeable support, reducing the impact of technical issues on internal team members.
• IT Point of Contact: Streamline operations with strong knowledge in CAD, IT Systems, and internal processes.
• Enhanced Productivity: By implementing ITSM best practices, we ensure efficient system management that minimizes downtime and disruptions, allowing your team to focus on high-value tasks.
• Stable and safe IT environment: Perform routine hardware, OS, and software maintenance to ensure minimal vulnerability.
• Upskill users: Provide necessary training on CAD methods, processes, and help the organization accelerate its digitalization journey.